We are responsible for what we sell. Our aim at www.thekidscircle.com is to ensure that you as our customer is completely satisfied. If you are not 100% satisfied with your purchase we will gladly accept the return of packages within 15 days of the sale date and will issue a full refund minus the shipping charges.
All we ask that the product be returned unused and in the same condition as you received it, in its original box and packaging. www.thekidscircle.com reserves the right to reject any return request if the product package is opened or the product looks used.
There are some products that we cannot take back if the company seal while packaging has been opened due to hygiene reasons. Example - inner wear, breast pumps, nipples or teats, baby food etc.
|Clothes & Footwear||15 Days from Delivery Date|
|Other Product Except for Food and Personal Products||7 Days from Delivery Date|
|Food Products and other products such as Diapers, Wipes, Creams, breast pumps, inner wear, baby foods, personal products.||No Returns Accepted|
In case the product received is the incorrect product
In this case we would refund 100% of the product cost if intimated immediately or within 7 days on receipt of the product. We urge you not to accept a product in this case. We will also bear the return shipping for any incorrect product delivered.
Return method & payment
If you choose to cancel the order before the product is shipped, you will be entitled to a 100% refund. The timeline is 24 hours after placing the order (and the order in 'yet to be shipped' stage) In case the product is shipped then the policy as mentioned above will be applicable.
Please contact us on firstname.lastname@example.org or speak with customer care on +91- 9900466183 (9AM - 6PM/ Mon to Sat) for any doubts and concerns.