Returns & Cancellations Policy

Product Return Policy
Clothes & Footwear 7 Days from Delivery Date
Other Product Except for Food and Personal Products 7 Days from Delivery Date
Food Products and other products such as Diapers, Wipes, Creams, breast pumps, inner wear, baby foods, personal products. No Returns Accepted
  • We urge our customers not to accept an incorrect product; we will also bear the return shipping for any incorrect product delivered.
  • For all other products, we will refund 100% of the product cost after deducting a shipping charge of Rs.100/-. In case the customer has not availed the free shipping facility, the actual shipping charge will be deducted and the rest of the product cost will be refunded to the customer
  • You are encouraged to take gift voucher for the refund amount but if you insist cash refund can be provided and for all refunds we will refund the amount to same mode of payment as used during checkout. Refunds for cash on delivery will be made via online transfer of funds to the customer’s bank account.
  • If you are opting for a refund of a COD order, you need to note that .For customer verification the following documents would be required along with the product for a refund of COD product – photo ID proof (PAN Card, Passport) and address proof.
  • After we receive a product for replacement/refund, we will review the product within 3 working days and initiate the process of replacement or refund. If a product has to be replaced, it will be shipped within 3 working days post the validation of the product for replacement.
  • The refund will be happen within 14 days of receipt and inspection of the goods